This working paper was written by Dunstan Allison-Hope and Faris Natour at BSR, with additional guidance, perspectives, and insights from Jim Dempsey, Emma Llanso, and Emily Barabas at the Center for Democracy and Technology (CDT). It was commissioned and funded by Microsoft’s Technology and Human Rights Center, though all final content decisions were made by BSR.

The purpose of this paper is to address the challenges faced by information and communications technology (ICT) companies seeking to apply Principle 18 of the UN Guiding Principles on Business and Human Rights (UNGPs) by integrating rights holder engagement into their human rights due diligence.

In particular, this paper focuses on who companies should engage with and how they should engage, with an emphasis on specific human rights—privacy, security, and freedom of expression—where engagement with users of ICT is especially challenging. While engagement with other potentially impacted groups, such as employees and workers in the supply chain, is also important, this paper focuses on users of ICT products and services.

This working paper is particularly relevant for ICT companies undertaking human rights due diligence, third parties undertaking due diligence on behalf of companies, and stakeholders participating in said due diligence. Our premise is that meaningful engagement with rights holders needs to play a much greater role in human rights due diligence, and we set out approaches to achieve that goal.

FacebookTwitterLinkedInGoogle+Email
Legitimate and Meaningful. Stakeholder Engagement in Human Rights Due Diligence. Challenges and Solutions for ICT Companies - By BSR, 2014 DOWNLOAD

post

page

attachment

revision

nav_menu_item

custom_css

customize_changeset

oembed_cache

user_request

wp_block

acf-field-group

acf-field

wpephpcompat_jobs

ai1ec_event

Supplier Responsibility
Good PracticesPublications

This 2019 Annual Progress Report outlines Apple's efforts in 2018.

Modern Slavery Reporting: Case Studies of Leading Practice
Good Practices

This briefing provides examples of good practice found in the thousands statements made under the UK Modern Slavery Act. It aims to inform government and investor engagement with companies around modern slavery. The UK Modern Slavery Act (the Act)...Read More

Principles for responsible contracts. Integrating the management of human rights risks into state-investor contract negotiations. Guidance for Negotiators
Guidance

This publication identifies ten key principles to help integrate the management of human rights risks into contract negotiations on investment projects between host State entities and foreign business investors. This publication has been developed...Read More

TAGS: Global
Technology Against Child Sexual Abuse Content
News & AnalysisGood Practices

Introducing NetClean NetClean is a social business providing solutions to detecting child sexual abuse material and safeguarding against crime in the workplace. One of our technologies reacts when it detects the digital fingerprint of an image or vi...Read More